The Waterloo Foundation


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Head of Operations



Permanent, subject to a successful probationary period

Working pattern:

Full-time; 35 hours per week plus a one hour paid lunch break per day


Cardiff-based, with some travel required


£40,000 per annum FTE or higher, dependent on experience

The good ship Waterloo is an independent grant-making organisation based in Cardiff. We support our brilliant partners, both in Wales and across the world, to tackle the disparity of opportunities, wealth and resources.
We have sailed a steady course for the past eleven years and are now in search of an enthusiastic, articulate and highly-effective First Mate. As the most senior member of our excellent crew, you’ll be responsible for guiding our ship, following the path plotted by our Board of Trustees, and ensuring smooth sailing across the four P’s:

  • People: overseeing the workflow and wellbeing of our ten-strong crew;
  • Processes: managing the Foundation’s HR, financial, legal and regulatory functions, and guiding our established grant-making processes;
  • Premises: running the Foundation’s base of operations in Cardiff and creating a safe
    and ship-shape space for our staff and visitors;
  • Presentation: safeguarding the reputation of the Foundation, and representing us at events and conferences as required.

Are you someone who:

  • Has experience of leading or managing a team of more than 5 staff within any setting, and of promoting a fair and positive team environment?
  • Has experience of providing financial oversight (budget control and management) over projects or organisations of any kind?
  • Is a problem-solver, with a willingness to take a hands-on approach to challenges?
  • Has a strong and demonstrable interest in the Third Sector, and is passionate about the values and ethos of the Foundation?
  • Is a highly-skilled verbal communicator, demonstrating diplomacy and tact?
  • Has excellent writing skills, and an ability to produce written documentation (from minutes to external reports) to a very high standard?
  • Can demonstrate a staff-centred approach and an ability to foster effective
    relationships with colleagues and reports, and celebrate their achievements?
  • Is educated to undergraduate degree level/equivalent or higher?

If so, we’d love to hear from you! Please see our Job Description for further details of the essential and desirable criteria for this role.

In return we can offer you:

  • A competitive salary, and an annual opportunity for performance-related increases;
  • A contribution towards relocation costs, where appropriate;
  • A stimulating office environment, full of interesting – and interested – people;
  • A flexible approach to working, where possible;
  • Access to our Ride2Work cycle scheme, and bike mileage;
  • Access to our attractive group pension scheme;
  • The opportunity to forge networks and partnerships across the third sector, both within the UK and beyond;
  • A rewarding team dynamic, where the impact of our grant-making is celebrated.

We value diversity, not only within the projects we support but also in our workplace. We want to foster an environment in which individual differences are respected, celebrated and appreciated and where everyone feels able to be themselves at work and can contribute, grow and develop.

This role is an amazing opportunity to work closely with our highly-engaged Captain (Chair), and take the helm of our tightly-run ship. So don’t miss the boat! To apply, please send an email to with the following attachments:

  • your current CV;
  • a two-page covering letter demonstrating how you fit the criteria for this role, and explaining why you want to come aboard. Please note, we cannot accept applications which do not include a covering letter specific to this role.

The closing date for applications is 5:00pm on Friday 22nd March 2019. We hope to hold initial conversations with shortlisted candidates at the end March, with a view to offering the successful candidate a start date ASAP.


Please click on the below links for the relevant documentation:

Person Specification
and Job Description








Last updated Thursday 7 March, 2019